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Financial help to heat your home

There are grants, benefits and sources of advice available to make your home more energy efficient, improve your heating or help with bills.  It’s worthwhile claiming what you are entitled to.


Warm Home Discount scheme

The Warm Home Discount scheme helps low income households with their energy costs.  Participating energy suppliers provide a one-off discount of £140 on your electricity bill between September and March.


There are two ways to qualify for the Warm Home Discount

You will automatically qualify if you receive the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well), your name is on the bill and your energy supplier is part of the scheme.

If you automatically qualify, you will receive a letter from the Government by 7th December 2018.  If you don’t get a letter but believe you should automatically qualify, call the Warm Home Discount Team (0800 731 0214).

If you don’t automatically qualify, you may still be able to apply directly to your electricity supplier if you are on a low income, meet your supplier’s criteria for the scheme and they are part of the scheme.

If you have a pre-pay meter you can still qualify for the discount.  Your electricity supplier will tell you how you’ll get the discount e.g. a voucher you can use to top up your meter.

For more information visit [https://www.gov.uk/the-warm-home-discount-scheme]


How to apply

Check with your electricity supplier as soon as possible to find out if you are eligible and apply.  The number of discounts given by suppliers is limited.

If you live in a park home and pay your electricity through your park site owner, or as part of your pitch fees, you can apply for the Park Home Warm Home Discount by contacting Charis Grants (03303 80 10 40) or visit [https://parkhomeswhd.com/]


Winter Fuel Payment

This is a tax-free benefit to help pay for heating during winter.  People born on or before 5th November 1953 will have reached the qualifying age and could get a Winter Fuel Payment of between £100-300.  If you are eligible, you’ll get a letter telling you how much you’ll get with an estimated payment date.  Most payments are made between November and December.  Call the Winter Fuel Payment Centre (0800 731 0160) if you haven’t received your payment by 14th January 2019. 

For more information visit [https://www.gov.uk/winter-fuel-payment]

Cold Weather Payment

During periods of very cold weather, payments are made to help people pay for extra heating costs.  You may be able to get Cold Weather Payments if you are in receipt of certain benefits.  If the average temperature where you live has been be recorded as, or forecast to be, 0°C or below for 7 days in a row, a Cold Weather Payment of £25 is paid for each 7 day period.

Tell your pension centre of Jobcentre Plus office if you think you should have received a Cold Weather Payment but haven’t.

For more information visit: [https://www.gov.uk/cold-weather-payment ]

Financial Help with Energy Efficiency

There is a range of financial support available to help fund energy efficiency improvements in your home.  This may include funding towards installing loft or wall insulation, repairs to or replacement of a faulty heating system.

Under the Energy Company Obligation (ECO), the largest energy suppliers are required to help fund energy efficiency improvements in the homes of low income customers. 

Eligibility criteria vary across different schemes, but if you are on a low income or have a long-term health condition, and you live in a property that needs better heating or insulation, you could qualify some financial support to help cover the costs of these improvements.

Your local council, Home Energy visitors, Citizens Advice, and other local organisations can advise you on the help available – contact details can be found in the Help and Advice section [link to section]