National help and advice

National organisations who can help.

Buy with confidence 

This directory can be used to find an approved trader/business. Available at various locations across the county including libraries, Citizens Advice and council offices. Call 01243 642124 to request a free copy or visit Buy with confidence

Money advice service 

This is an independent service set up by the government that can help you manage your money such as dealing with unexpected bills, tacking debts and helping prepare for the future. Call 0800 138 7777 or visit  The Money Advice Service

NHS 111 service 

If you are worried about an urgent medical concern, call 111 and speak to a fully trained adviser. For less urgent health needs, contact your GP or local pharmacist. NHS 111 is staffed 24 hours a day, 7 days a week. Call 111,  textphone 18001 111 or visit NHS 111

Power cut? 

If you have a power cut, call 105 free of charge and you will be put through to your local network operator for help and advice. Further information is available at Powercut 105

Smart meters

Smart meters are the next generation of a gas and electricity meters. They are being installed by energy suppliers across Great Britain at no extra cost to replace traditional meters. A smart meter sends readings directly to your energy supplier, ending estimated bills. They come with an in-home display screen that shows you exactly how much energy you're using in pounds and pence in near real time.  For more information about smart meters and how they can help you, call Smart Energy GB on 0203 019 1000, email or visit Smart Energy GB