Local help and advice

Local organisations who can help.

Adur & Worthing

Adur & Worthing Councils are offering local residents a free home visit from a Home Energy Advisor service called LEAP.  Eligibility criteria apply for this service.

Adur & Worthing Home Improvement Assistance helps people who need repairs or adaptations to their homes and either can't afford it or are not sure how to go about it.  The service offers help to work out what needs doing, organising contractors and accessing grant funding. Call 01273 263307, e-mail homeimprovement@adur-worthing.gov.uk.

Your Community Energy Shop provides information, guidance and advice on switching energy tariff or supplier, low cost energy efficiency measures and eligibility for grants and support. Find them every Wednesday between 10am and 3.30pm at:


Arun District

Arun District Council offers a free Home Energy Advisor service giving advice to residents on keeping warm, saving money, heating and insulation grants. Eligibility criteria apply for this service. 

Arun District Council offers grants to help eligible low income homeowners to replace their heating systems. For more information call the Energy Efficiency Officer on 01903 737743 or e-mail energy.efficiency@arun.gov.uk or visit the energy efficiency webpage.


Chichester District

Chichester District Council offers a free Home Energy Advisor service giving advice to residents on keeping warm, saving money, heating and insulation grants.  Eligibility criteria apply for this service. 

The Chichester Warm Homes Initiatives offers financial assistance to lower income households to improve the standard of their heating.

If you live on the Manhood Peninsula, and need some friendly help and advice on keeping your energy bills low, pop in to SelseyWorks at Selsey Town Hall, call 01243 200975 or 605803 or visit Selsey Works or Selsey Works Facebook page



Crawley Borough Council is offering local residents a free home visit from a Home Energy Advisor service called LEAP.  Eligibility criteria apply for this service. 

Crawley Borough Council also offers a range of grants and loans for low income homeowners to help them maintain their home.  Depending on your circumstances, homeowners could be eligible for an interest free loan or grant to fund certain works such as central heating, double-glazing and other structural works. Call 01293 438000.


Horsham District Council

Horsham District Council is offering local residents a free home visit from a Home Energy Advisor service called LEAP. Eligibility criteria apply for this service. 

Residents concerned about keeping warm this winter should contact the Environmental Health Team, who will be glad to talk through local options and support. Call 01403 215281 or email Gill.Daniel@horsham.gov.uk

Age UK Horsham District provides a variety of services including Home Visiting, Help at Home, Home from Hospital, Local activity clubs and Information and Advice.  For more information email info@ageukhorshamdistrict.org.uk or call 01403 260560.


Mid Sussex District Council

Heat for Health supports and provides advice to residents on their energy bills and keeping their homes warm. We may be able to provide some low cost energy measures for eligible residents and can signpost you to other support that may be available locally. Call 01444 477191 or email heat@midsussex.gov.uk

Mid Sussex District Council is also offering local residents a free home visit from a Home Energy Advisor service called LEAP.  Eligibility criteria apply for this service. 


Across West Sussex

Age UK West Sussex provides a wide range of services including Information and Advice, Home from Hospital, Help at Home and the Elderberry Respite Club.  For more information visit Age UK West Sussex, email admin@westsussex.org.uk or call 0800 019 1310.

Boom! Credit Union is a credit union for people who live or work in West Sussex. They give local people access to fair and affordable loans, savings accounts and prepaid cards. Visit Boom! Credit Union,  email info@boomcu.com or call 01903 237221

Citizens Advice can help if you are struggling to keep your heating on with advice on how to get a cheaper energy deal and how to lower your bills.  They can also help with money, legal, relationship and housing problems, and much more.  Their advice is free, confidential and impartial.  Call 0344 477 1171 or drop into any of their centres across West Sussex:

 Christians Against Poverty are an award winning charity who provide free debt counselling in your community.  Call them free on 0800 328 0006.

West Sussex Fire and Rescue - Safe & Well Visit:  For advice on how to make your home safer, request a free Safe and Well visit. Visits are offered to those most in need including those aged over 65, lone parents with children and those with a permanent disability or mobility difficulties. They will offer advice on how to make your home safer and where appropriate, fit smoke alarms and other specialist equipment. To find out more or to request a visit call 0345 872 9719.

Meals on wheels service is delivered across West Sussex by Apetito Services and is available for short periods or longer term. A wide selection of nutritious meals and desserts are delivered to your door 365 days a year. Call 01903 718893 or email westsussex.office@apetito.co.uk

West Sussex Prevention Assessment Teams (PAT): includes NHS Nurse Advisors, social care workers and support workers. They aim to help people living locally to stay healthy and remain independent. They normally support people who do not receive services from specialist health care or social care teams. They can:

  • check your general state of health and wellbeing
  • help you identify what may benefit you to retain your independence
  • enable you to make any change
  • let you know what resources may be useful to you
  • provide assistance to access practical and emotional support

Visit the Prevention Assessment Team to find out more about the service.  If you think they may be able to help you or someone you care for, call your local team:

01403 229510 for Crawley, Horsham and Mid Sussex area

01273 268900 for Littlehampton, Storrington, Worthing and Shoreham area

01243 642370 for Chichester District, Arundel, Pulborough, Billingshurst and Bognor Regis area.


West Sussex Wellbeing teams can offer further support on keeping you and your family healthy.  Advice includes how to make small changes to improve your wellbeing, such as being more active or eating healthier meals.  Visit: West Sussex Wellbeing or contact your local hub: